The Pilgrim's Way to Santiago

Services to the way

How to get to Orreaga/Roncesvalles

The Santiago Way can be started from any point of the route, but most pilgrims do so from Orreaga/Roncesvalles. This town can be reached by bus, taxi or hire car.

The Artiedas bus company covers the Pamplona-Orreaga/Roncesvalles route, excluding Sundays and public holidays. They charge a supplement of €6 per bike.

The Alsa company covers the route from Pamplona to Saint-Jean-Pied-de-Port. Consult the timetables and prices.

The Veloz Sangüesina company covers the route from Pamplona-Sangüesa.

The La Estellesa company covers the route from Pamplona a Logroño.

Another possibility is to hire a taxi (average price €50) or to hire a car. Download the complete taxi list for the French Way in Navarre and the hire car company list.

There is service for pilgrims that arrive in Pamplona and have to get to Orreaga/Roncesvalles or Saint-Jean-Pied-de-Port, the pilgrim’s taxi. For more information consult the  Tele Taxi San Fermín website.

If you want information about how to get to Navarre and how to get around in the region, consult here.


Carrying luggage

To make the Pilgrim’s Way easier to walk, the companies Jacotrans, Correos, Nunca Caminaréis Sol@s y Antzin mochileros a Santiago offer a luggage transport service along the entire route of the Pilgrim’s Way to Santiago. This service does not mean that you have to reserve a place, bed or room in hostels.

Jacotrans also offers other services such as letter/parcel post, left luggage, the renting of backpacks and the sale of useful material for the route. You can contact the company by e-mail at or calling one of the following telephone numbers: Jacotrans Navarra: (+34) 610 983 205, Jacotrans La Rioja: (+34) 636 099 299, Jacotrans Burgos: (+34) 650 451 540, or Jacotrans León: (+34) 606 049 858.

For pilgrims who opt for completing the route by bicycle, Correos, offers a bicycle transfer service at the start of the route or on returning home.
Other services: A ‘pilgrim’s pack’ for sending suitcases, backpacks and packages with personal effects, a left luggage service and the stamping of credentials and  “friend shops” (tiendas amigas), which are establishments dotted along the entire Way offering a delivery service from different points to official Correo headquarters (Spanish postal service). Consult them here. For more information, you have three options: e-mail:, tel.: (+34) 606 618 341, or WhatsApp.

Nunca Caminaréis Sol@s provides a transport service for backpacks and bicycles, plus mechanical assistance/technical material and a taxi service. You can contact the company by calling (+34) 628 125 463 or by e-mail to:

Bicycle repair workshops

Before starting the route, check your bicycle and ensure that it is in good condition. The route crosses rural areas, mountain areas and runs cross country, breakdowns and punctures can happen and it is difficult to find repair workshops. We attach a list of bicycle repair workshops and places that sell bike accessories in Navarre.

The company Buencamino rents bicycles to pilgrims and also offers a repair service, among others. You can reserve a bicycle through its website


Health centres and medical suggestions

Navarre has an extensive network of health services along the route. Health Centes and Doctors' Surgeries in Navarre. Some tips for pilgrims: prevent and cure.

  1. Prevention
    • Blisters: wear the correct footwear and socks. Keep feet hydrated. Mentholated vaseline in socks is a good way to prevent blisters.
    • Chafing: a zinc oxide-based protective cream stops chafing. Put some oil on the hard part of the shoe.
    • Tendinitis or pulled muscles: plan the stages on the basis of your physical condition. Do warm-ups before starting a stage and do stretching exercises when you finish.
    • Insect bites: avoid using shampoo, soap, perfumed creams and dark-coloured clothes because they attract insects. Use repellents.
    • Diarrhea: do not eat raw food, unpeeled or unwashed fruit, cream-based pastries and – above all – non-drinking water.
    • Tight clothes: vaseline works as a lubricant to stop clothes chafing the skin.
  2. Cure
    • How to cure a blister: prick the blister with a needle and thread. Move the thread to drain it. Remove it when all the liquid has come out. Apply Vetadine to dry it faster. To relieve the itching, put a gelatine dressing over the blister when it has been emptied. To continue walking, put a cotton dressing between your sock and foot.
    • Products to relieve shoe chafing: Natusan, special dressings, creams or 'second skin' patches.
    • Tendinitis or lightly pulled muscles: take an analgesic and apply a painkiller ointment several times a day. In serious cases, rest for a few days and even take painkillers.
    • Insect bites: pharmacies sell products to relieve itching and stop wounds getting infected. There are also some home-made remedies that can help: rub the bite with a piece of lemon, onion or half a clove of garlic. A little diluted ammonia soaked in cotton stops itching and irritation quickly and effectively.
    • Bedbug bites: wash the bites with soap and water. If the itching is strong, use an ammonia-lbased calming lotion (sold in pharmacies). In the case of itching that is hard to bear or skin infections, visit a medical centre for treatment.Download a brochure.
    • Diarrhea: do not eat any food. Drink a lot of liquids and water with salts.
    • Chafing from clothes: apply a damp dressing to the affected area with a mixture of a little olive oil and water. Leave overnight.

Link of interest: Website of the Federación del Camino de Santiago